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Legal

Privacy Policy

  • Under no circumstances will personal information provided by our customers be disclosed to any third party without the prior express permission of the user, or unless compelled by law.
  • This includes but is not limited to customer names, customer email addresses, customer personal information and customer usage patterns.
  • Clients not wishing to disclose their credit details online can email, fax or phone orders for processing via manual card entry over the phone or bank deposit.

Security

  • ZAS utilises an Australian designed, secure payment gateway for processing of transactions.
  • 2048 bit RSA encryption, PCI DSS compliant, THAWTE SSL security
  • No storing of credit card details

Refund/Return Policy

  • ZAS has a five(5) working day return/refund policy on all purchases. Simply return the goods unused and within five(5) working days of receiving the goods.
  • Products received in a broken state must be reported within five(5) working days of receiving the goods and returned as soon as possible for ZAS to send out a replacement.
  • Refund amount is equal to the value of goods minus shipping costs. An administration fee of $9.95 or 10% of order value (whichever is greater) may apply.

Delivery Policy

  • ZAS offers $12.50 flat rate shipping to NSW, ACT, orders, utlilising Registered Post, Express Post & Local Courier services. WA, NT orders charged Australia Post rate per kg for your State. For detailed shipping prices visit our shipping page.
  • Orders are usually shipped next business day. During peak periods 24-48 hour delays may be experienced.
  • For international customers, orders must be processed manually by contacting ZAS using the Contact Us form.

Disclaimer

  • Zen Automotive Suppliers Pty Ltd (ZAS), or any of its directors and/or employees shall not be held responsible for damage caused to you, your vehicle, vehicles you are working on or damage to your property or another party's property, caused by the inappropiate or incorrect use of products purchased from us. Please read the instructions on the label carefully or contact us for advice if you are unsure.

Terms Of Use

  • All prices listed are Australian dollars including GST.
  • Use of the ZAS online store is deemed as acceptance of the above conditions.
  • Terms and Conditions are subject to change without notice.